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PRIVACY NOTICE

 

Introduction

This notice, together with our website terms, describes how we collect and use personal data about individuals who use our services or whose details we process on behalf of our clients in delivering our client services.
 
Please read both carefully, to understand our practices regarding your personal data and how we will treat it.
 
We may need to update this notice from time to time.
 
Last updated : August 2018. 
 

About us

When we refer to ‘we’, ‘our’ or ‘us’ we mean MyAccountantAnywhere Limited. We are an accountancy and tax advisory firm and are registered in England and Wales as a limited company under number 07524258 with our registered office at Chillingham House, 95 Village Court, Whitley Bay,Tyne & Wear, NE26 3QB.
 
If you have enquiries in relation to this privacy notice or our treatment of your personal data, please contact us at : help@myaccountantanywhere.com.

Personal data and how we collect it

When we say ‘personal data’ we mean identifiable information we hold about you and may include the following:
 
·       your personal details (such as your name, address, telephone number, email address, date of birth, government issued identification, employee number, marital status, salary details, pension details, IP address, location data, cookies and similar information);
·       details of contact we have had with you about our services;
·       details of any services you have received from us;
·       our correspondence and any communications with you;
·       details we receive from other sources, such as information publicly available, provided by your employer or our clients.
We collect personal data about you, for example, when: 
 
·       you make an enquiry about our services; 
·       you or your employer or our clients engage us to provide our services and during the provision of those services; 
·       you contact us when you have a query about the provision of our services; 
·       you visit our website; or
·       from third parties or publicly available sources (for example, from your employer or from Companies House).


How we use your personal data

We may process your personal data to carry out our contract with you or your employer or our clients and to comply with our legal obligations. This will most usually be for the provision of our services and may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.
 
We may process your personal data for certain additional purposes with your consent. In these circumstances you have the right to withdraw your consent.
 
You are under no obligation to provide us with personal data, but without it, we may be unable to perform the contract we have entered into with you, or your employer, or our clients. We may also be unable to comply with our legal or regulatory obligations.
 
We may also process your personal data without your knowledge or consent where we are legally required to do so.
 

Cookies

We may use cookies to allow us to improve the experience of visitors to our website. Cookies are small text files which are transferred from our website and stored on your device. They enable a website to ‘remember’ who you are.
 
You may be able to configure your browser to restrict cookies or block all cookies if you wish. This may, however, affect your ability to use certain areas of our website.
 
We use session cookies to keep track of your session when you use our website. Session cookies are deleted when you close your browser. We do not use persistent cookies which remain on your browser until you delete them.  Further details about the cookies we may use are listed at the link below. We do not use ‘spyware’, ie web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.
 
We may obtain a record of site statistics about the use of our website from our hosting provider, but not in a format that identifies any individual.

Data retention

We will only retain your personal data for as long as is necessary to fulfill the purposes for which it is collected and to comply with the relevant UK legislation. This could mean retaining personal data for up to seven years. We will retain personal data in accordance with our clients’ instructions where we act on their behalf as a data processor.

Sharing of personal data

We will share your personal data with third parties where we are required by law and/or where it is necessary to administer the relationship between us.
 
“Third parties” includes any third party service providers we use in carrying out our contract with you or your employer or our clients, such as IT and cloud services, professional advisory and similar services. 
 
All of our third party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third party service providers to process your personal data for specified purposes and in accordance with our instructions.
 
We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law.

International data transfers

When we share data, it may be transferred to, and processed in, countries other than the country you live in. Where we disclose personal data to a third party in another country, we take safeguards to ensure your personal data remains protected.
 
Where your personal data is transferred outside of the European Economic Area (EEA), it will only be transferred to countries that have been identified as providing adequate protection for EEA data, or to a third party where there are approved transfer mechanisms in place to protect your personal data (for example, by entering into the European Commission’s Standard Contractual Clauses or by ensuring the entity is Privacy Shield certified).
 
For further information, please contact us using the details in ‘About us’ above.

Data security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
 
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights

It is important that the personal data we hold about you is accurate. Should your personal information change, please notify us of any changes using the contact details in ‘About us’ above. 
 
You have the right to:
 
·       request access to your personal data. This enables you to receive details of the personal data we hold about you and to check that we are processing it lawfully.
·       request correction of the personal data that we hold about you. 
·       request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
·       object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this basis. You also have the right to object where we are processing your personal data for direct marketing purposes. 
·       request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
·       request the transfer of your personal data to you or another data controller if the processing is based on consent, carried out by automated means and this is technically feasible.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
 
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
 
Where we act on behalf of our client as a data processor, we will pass on any rights requests to our respective client who will then make contact with the requestor.


Right to withdraw consent

Where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent at any time. To withdraw your consent, please contact us using the details in ‘About us’ above.
 
Once we have received notification that you have withdrawn your consent, we will no longer process your personal data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

 

Further information

We are entered in the Register of Data Controllers which together with further information about data protection in the UK can be found at www.ico.gov.uk. If you are not subject to UK legislation please visit the website of your local data privacy authority.